Standard Chartered Bank

SC Mobile HK

Standard Chartered Bank

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SC Mobile HK

Standard Chartered Bank

Download from Google Play

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SC Mobile HK

Standard Chartered Bank

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Take control of your time with Standard Chartered Digital Banking

Change your personal contact details anytime and anywhere via Standard Chartered Online Banking and SC Mobile easily!

Online Banking Demo: Change of Contact Information

You can update your personal details including correspondent address, email address and more via Online Banking.

Update via SC Mobile App

You can update profile details including email address, residential & mailing addresses, etc. via Online Banking and SC Mobile App. You can also update international/local mobile number via Online Banking with SC Mobile Key1.

  • SC Mobile Version Step 1

    Step 1

    After logging in SC Mobile App, click “Edit Personal Details”

  • SC Mobile Version Step 2

    Step 2

    Update your profile details and tap the “arrow”

  • SC Mobile Version Step 3

    Step 3

    Review Profile Changes and confirm by taping the “arrow” again

  • Step 4

    Step 4

    Enter 6-digit  SC Mobile Key1and “CONFIRM”

  • Step 5

    Step 5

    Your request is submitted. You will be notified upon submitting the request and once the change(s) have been made.

1

Step 1

After logging in SC Mobile App, click “Edit Personal Details”

2

Step 2

Update your profile details and tap the “arrow”

3

Step 3

Review Profile Changes and confirm by taping the “arrow” again

4

Step 4

Enter 6-digit  SC Mobile Key1and “CONFIRM”

5

Step 5

Your request is submitted. You will be notified upon submitting the request and once the change(s) have been made.

Update via Online banking

  • Step 1

    Step 1

    After login Online Banking, click “Update Client Information” > “Update Profile Details”

  • Step 2

    Step 2

    Update your new profile details and click the “arrow”

  • Step 3

    Step 3

    Review Profile Changes and confirm by clicking the “arrow” again

  • Step 4

    Step 4

    Approve the profile change request on SC Mobile1 (see Step 5)

  • Step 5

    Step 5

    You will receive a Push Notification via mobile phone, tap to proceed

  • Step 6

    Step 6

    Tap “Confirm”

  • Step 7

    Step 7

    Enter 6-digit SC Mobile Key1 to Confirm

  • Step 8

    Step 8

    Your request is submitted. You will be notified upon submitting the request and once the change(s) have been made

1

Step 1

After login Online Banking, click “Update Client Information” > “Update Profile Details”

2

Step 2

Update your new profile details and click the “arrow”

3

Step 3

Review Profile Changes and confirm by clicking the “arrow” again

4

Step 4

Approve the profile change request on SC Mobile1 (see Step 5)

5

Step 5

You will receive a Push Notification via mobile phone, tap to proceed

6

Step 6

Tap “Confirm”

7

Step 7

Enter 6-digit SC Mobile Key1 to Confirm

8

Step 8

Your request is submitted. You will be notified upon submitting the request and once the change(s) have been made

Remarks 1. If you have not registered for SC Mobile Key, enter a transaction password and SMS OTP

Frequently Asked Questions

Please register SC mobile key in advance, log in the full banking services of Standard Chartered Online banking and submit the request via update profile details service. Mobile number update service via online is not applicable to SC mobile app or clients that haven’t registered SC mobile key.

The processing time may take up to 4 working days. Once the request is processed, you will be notified via different channels such as SMS, email and physical letter.

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